ESGOVERSIGHTANDHIGHLIGHTS HumanCapitalManagement Engagement ATTRACT DEVELOP MOBILIZE REWARDS & Right people Right capabilities Right workforce WELLNESS Recruitment and Developing talent Aligning talent for Supporting talent selection of talent, to ensure they have business growth through an integrated the critical skills and through internal needs necessary to capabilities to excel mobility, redeployment, physical and mental execute on business in current and future outplacement and wellness and a pay- strategy. roles. retirement. for-performance compensation strategy. Diversity, Inclusion, Equity and Belonging EmployeeEngagement Weuseemployeefeedbacktoinformtheongoingdevelopmentofouremployeeprogramsandresources.Inour2022 employeeengagementsurvey,weheardfrom83%ofPayPalsemployeesglobally,anincreasefrom2021andaboveour peerbenchmark.Ourengagementscoredeclinedslightlyto79from2021,whichreflectswhetheremployeeswould recommendPayPaltotheirpeersand/orarehappyatPayPal.Additionally,ourscoremeasuringanemployeesintentionto workattheCompanyintwoyearsalsodeclinedslightlyto78from2021.Atthesametime,weobservedimprovementsin employeescoresregardingcollaborationandmanagersupport,whichweretargetedareasoffocusfor2022onan enterprise-widebasis. Our2022surveyalsoincludedenhancementstohelpgaugeviewsontheemployeeexperience,ourLeadershipPrinciples andDIE&Befforts.Thedetailedscoresaresharedacrosstheorganizationandanalyzedtounderstanddifferencesby geography,demographics,businessfunctionandjoblevel,andtohelpidentifyopportunitiesforfurtherimprovement. In addition to the annual survey, we also conductedspecificsurveysto gatherdirectemployeefeedbackon topicssuchas ourinternal communicationsapproachandemployeeworkplacepreferences.Thisdata,alongwithfeedbackgathered fromemployeesthroughotherchannels,suchaspeer-to-peermeetingsandall-handsconversations,helpstogenerate actionableinsights. TalentAcquisition,Development&Retention Asaleadingtechnologyplatformthatenablesdigitalpaymentsandsimplifiescommerceexperiences,wecompetefor talent around the world. We are focused on creatingan employeeexperiencethatactivelyengagesourpeopleatevery phaseoftheircareerandsupportstheacquisition,developmentandretentionoftoptalent. In 2022, we enhancedourGlobalTalentAcquisitionstrategywiththegoalofcreatingacandidate-centricandinclusive experienceforprospectivetalent,whileenablingefficienciesfor our managersthroughnewtoolsandresources.Wealso implementedprogramsfocusedoninclusivehiringpracticesandextendedourtalentpipelinethroughtargeted partnershipswithuniversitiesandnonprofitorganizations.In addition,we implementedstrategicupdatestoourtalent developmentandretentionstrategiesbyprovidingnewresourcesformanagers,individualcoachingandmentorship programsandnewdirectedcareerandleadershiptrainingstosupportemployeesindividualcareerpaths. EmployeeTotalWellness PayPalremainedfocusedonpromotingtheholisticwell-beingofouremployeesthroughresources,programsand servicesin supportof their physical, mental and financial wellness. We aim to foster a flexible, balanced work culture, and to take a comprehensiveapproachtoleaveandbenefits. In 2022, our initiatives included extending our Global Wellness Days for all employees to take time to rest and recharge, providingresources,trainingsandworkshopstopromoteemotionalwell-being,preservingworkplaceflexibilitythrough Crisis Leave and other programsandstrategicallyextendingemployeebenefitstoadditionalglobalmarkets. 42 •2023ProxyStatement