AI Content Chat (Beta) logo

Profit andPurpose PayPalisproofthatprofitandpurposegohand-in-handandleadingacompanythatdeliversresultsforallofits stakeholdershastrulybeenthehighlightofmycareer.Iamproudofthewaysthatwehaveleanedintotheboldaspirations of our mission and our values to support our employees,customersandthebroadercommunitiesinwhichwelive,work andserve. In the last year, we have continued to advanceour employeefinancialwellnessinitiativeto strengthenthe financialsecurity of our workforce.Weprovidedfinancialwellnessawardstohourlyandentry-levelemployeesandchangedthevesting scheduleofourrestrictedstockunitgrantstogiveemployeesearlierandmorefrequentaccesstotheirshares.We introducedourLeadershipPrinciplestohelpusgrowasleadersandfosterstrongerconnectionsbetweenourteams– whetherin-personorvirtually.In 2023, we launchedGlobalCollaborationDayswhereweregularlygatherinourofficesfor formal andinformalcollaborationthatcomplementourhybridworkingmodelandpreservestheflexibilitythatweknowis importanttoouremployees.Strongerconnectionsbetweenourteams,deepcollaborationandprofessionaldevelopment opportunitiesareall importantelementsto successfullyexecutingagainstour strategicpriorities. Wehavealsolivedourmissionandvalues,usingthepowerofthePayPalplatformandcommunitytosupportour merchants,consumersandthoseinneed.SinceRussiainvadedUkrainemorethanoneyearago,thePayPalcommunity hasrallied to provide aid to Ukrainians, and our own employeessteppedup to expeditethe expansionof PayPalservicesto Ukrainian customers.Overthepastyear,morethan$600millionwasdonatedonourplatformtocharitiesrespondingtothe ongoinghumanitariancrisis,andwehavehelpedUkrainiancitizensreceiveandsendmorethan$600millioninperson-to- personpaymentsandmoneytransfers,foratotalof$1.2billioninmonetarysupportfacilitatedthroughourplatform.Inthe wakeofthedestructiveearthquakesinTurkeyandSyria,andthedevastatingeffectsofHurricaneIan,wemobilizedour customersandemployeestolaunchdisasterreliefcampaigns.In2022alone,weprocessed$20billionforcharitable organizationsandcauses,demonstratingthestrengthwehaveasaglobalcommunityandthepowerofdrivingsocial impactthroughourcorebusiness. ThankYou I want to extend my deepestgratitudeto our talentedemployees– aswellasthecustomers,partners,regulatorsand stockholdersweworkwitheveryday–fortheirsupportoverthepastyearandthroughoutmytenureatPayPal.Itisan honortoleadthiscompanyandseethedifferencePayPalmakestoexpandopportunitieswithintheglobalfinancialsystem andbuildamoreinclusivedigitaleconomy.Iamenergizedfortheyearaheadandexcitedtowelcomeanewleader,who Im confidentwill build on all that we have accomplishedover the years and continueto seize the immenseopportunity aheadofus. Thankyou. DanSchulman PresidentandCEO,PayPalHoldings,Inc. April 13, 2023

2023 Annual Report - Page 4 2023 Annual Report Page 3 Page 5