PARTI Item1. Business Attracting, recruiting, developing, and retaining diverse talent enables us to provide our customers with products and services that help them to thrive in the global economy, and serve our other stakeholders. In 2022, we developed 12 leadership principles based on our four core values that establish a common set of expectations for all employees. We began integrating these principles across our global talent strategy to help shape our programs throughout the employee lifecycle and achieve key business priorities. We also remain focused on promoting the physical, mental, and financial wellnessofouremployees,particularlyasourworkforcecontinuestonavigatechangesinwhereandhowwework. EmployeeEngagement We use employee feedback to directly inform the ongoing development of our employee programs. In addition to administering an annual survey to gather input from our global workforce, we also conducted specific surveys to gather direct employee feedback on our internal communications approach and evolving workplace preferences. For our 2022 annual employee survey, we heard from 83% of our global employees. Our engagement score, which reflects employees that would recommend PayPal to their peers and/or are happy at PayPal was 79%. Our score measuring intent to stay was 78%, which reflects an employees expectation to remain employed with the company in two years. Additionally, we observed improvements in employee scores regarding collaboration and manager support. In 2022, we enhanced our survey to incorporate viewpoints on the employee experience, diversity, inclusion, equity, and belonging (“DIE&B”) efforts, andourleadershipprinciples,including specific questions on working style and strategic direction. The detailed scores are shared across the organization and analyzed to understand differences by geography, demographics, business function, andjoblevel,andtohelpidentifyopportunitiesforfurtherimprovement. Talent Acquisition, Development,andRetention Asaleadingtechnologyplatformthatenablesdigitalpaymentsandsimplifiescommerceexperiences,wecompetefortop global talent around the world. We believe that a strong culture focused on employee experiences that enables advancement,learning,and individual career insights is essential to the successful acquisition, development, and retention of diverse talent. Accordingly, we have implemented programs focused on inclusive hiring practices and extending our talent pipeline through targeted partnerships, reimagined our career development program for individuals and managers, extended individual coaching and mentorship programs (particularly for underrepresented and technical talent), and advancedeffortsforemployeestogrowthroughself-pacedandcommunitylearningexperiences. EmployeeWellness Weremainfocusedonpromotingtheholisticwell-beingofouremployees,includingresources,programs,andservicesto support our employees physical, mental, and financial wellness. In 2022, our initiatives included extending our Global 12 •2022AnnualReport