Managing Our Natural Resources Supporting Environmental Volunteerism in Our Communities We aim to be responsible stewards of our planet’s Responsibly Retiring Electronic Waste PayPal employees around the world are passionate resources and ecosystems, and endeavor to efficiently Saving Water at Our U.S. Headquarters In 2022, our IT asset management teams retired about sustainability. In 2022, we teamed up for impact use water throughout our global operations, divert waste With leadership 338 metric tons of IT hardware across our data center through learning, volunteerism and individual action. from landfills and execute our zero-landfill strategy for from our real services, global office operations and workforce, electronic waste (e-waste). estate team, we’ve 75% of which was donated or sold for refurbishment • Environmental Volunteerism: Through a invested in intelligent and reuse and 25% was transferred to our secure combination of grants and employee volunteering Managing Our Water Use flow-control disposal vendors for disassembly and recycling in with organizations such as the SankalpTaru Given the digital nature of our business, we consume and monitoring accordance with responsible e-waste practices. We Foundation in India, Keep Austin Beautiful in the relatively low volumes of water on a revenue intensity technologies across our water systems. Campus also donated 6 metric tons of computer peripherals U.S., One Tree Planted in Ireland and United Way irrigation systems use reclaimed water, helping to local nonprofits in Europe. in Guatemala, PayPal supported tree planting and 111 and per-employee basis. We maintain water efficiency ecosystem restoration efforts across North America, standards, including low-flow faucets and fixtures, to conserve Santa Clara Valley’s scarce drinking Our company-wide e-waste management procedure Europe, South America and Asia. across our fully managed office locations globally and water resources. We’ve transitioned significant requires all IT asset disposal service providers to consider additional opportunities to support local water parts of our campus to native and no-water maintain certification to the R2, e-Stewards or WEEE • Global Earth Day Activities: Nearly 10,000 conservation efforts and appropriately manage this finite landscaping, resulting in estimated reclaimed standard for responsible e-waste management. We employees completed 20,000 individual activities, resource. As employees began to return to the office water-consumption reduction of approximately also verify that service providers maintain ISO-certified such as signing up for paperless bills or taking public 112 transit to work, that reinforced long-term sustainable in 2022, we saw a 2% increase in water use across our 2.5 million gallons annually. programs for environmental, health and safety, and facilities compared to 2021. quality management systems. working and living practices. • Company-Wide Environmental Footprint Survey: Water Consumption Reducing Waste to Landfill Across Over 9,000 employees voluntarily provided data 100 (millions of gallons) Our Operations IT Hardware Retired from Offices & Data Centers to enhance the measurement and management of (Metric Tons) employee-related GHG emissions, including home 80 Waste recycling is available at nearly all PayPal 500 energy use and transportation used for commuting. 60 offices globally and select sites also provide food waste composting. We are working with property 400 410 40 77.6 79.1 managers, local waste-hauling providers and municipal 338 “Employees at PayPal really enjoy volunteering in 108.4 20 jurisdictions to offer waste recycling in locations where 300 83.3 the climate-focused events at PayPal, whether they 0 it’s not currently available. are learning or hands-on. We are proud of working 2021 2022 200 at PayPal, where environmental 152 301.5 sustainability is one of our four key 100 94.2 254.5 pillars in our ESG strategy and our Supporting Rapid Response to Natural Disasters 0 57.8 goals are becoming reality sooner 2020 113 than expected.” In 2022, we helped concerned individuals donate more than $1 million to responding charities in the wake of 2021 2022 deadly flooding in Pakistan and Hurricane Ian in Florida, U.S. We also helped people in Mississippi, U.S. through Patricia Ruiz Gomez corporate donations to two charities working in the community to provide relief and build capacity following Transferred to secure disposal vendors Community Impact Lead and Administrative Manager Sold or donated for refurbishment or reuse Madrid, Spain water outages triggered by severe flooding events. 111 112 113 Water-consumption data is collected from facilities under PayPal’s operational control utilizing direct reporting and estimated data. All PayPal Consumption reduction based on reclaimed water use for irrigation The increase from 2020 was due to the closure of a major data center and data center premises are housed in co-location data center facilities and, as such, we do not have operational control of water use from data zones that have transitioned to native and no-water landscaping within IT refresh across our office locations. Additionally, COVID-19 significantly centers, nor do co-location data center facilities have the ability to measure water consumption for PayPal’s premises. We engage with our the past two years, relative to pre-transition estimated irrigation. impacted our ability to process disposals in 2020. data center co-location providers on water management best practices as part of our overall service agreements and requirements.