About PayPal 1 PayPal Holdings, Inc. is a leading technology platform that enables digital payments and simplifies commerce Putting Our Values into Practice “In 2022, we worked to optimize experiences on behalf of merchants and consumers worldwide. Our core values of Inclusion, Innovation, Collaboration and Wellness are PayPal’s cost structure while PayPal is committed to democratizing financial services to help improve the financial health of individuals and to driving forces for our Company and are part of our operating philosophy. continuing to invest in our high- increase economic opportunity for entrepreneurs and businesses of all sizes around the world. Our goal is to enable They are an integral part of the decisions we make and the way we conviction initiatives and deliver on our merchants and consumers to manage and move their money anywhere in the world in the markets we serve, lead, inside and outside of the PayPal community. We believe they help our mission. Our commitment to anytime, on any platform and using any device when sending payments or getting paid. We believe that effective stimulate the creativity and engagement of our global workforce to serve our customers and support management of non-financial risks and opportunities, including environmental, social and governance (ESG) topics, deliver products and services designed to meet the diverse needs of their financial health ties directly helps to create value for our stakeholders and deliver on our strategy and mission. our customers. into our business performance. We believe PayPal’s combination of We operate a global, two-sided network at scale that connects merchants and consumers with 435 million active Building on Our Values through Leadership Principles scale, profitability and accounts — consisting of 400 million consumer active accounts and 35 million merchant active accounts — stability is a strategic across more than 200 markets as of December 31, 2022. In 2022, resulting from more than 2,000 conversations across our business, advantage as we we developed 12 Leadership Principles based on our core values that navigate this dynamic For more than 20 years, we have remained focused on our mission to make financial services and commerce establish a common set of expectations for all employees. We aim to environment.” more affordable, convenient and secure for all. Our goal is that PayPal continues to be a trusted, everyday app continue integrating these principles across our business, talent and Gabrielle Rabinovitch for consumers and an essential tool to help merchants, including small- and medium-sized businesses (SMBs), operations strategies. See Employees & Culture for more details. Acting Chief Financial Officer and SVP, marketplaces and large enterprises, manage and grow their business. Investor Relations and Treasurer San Jose, CA, U.S. PayPal’s Payment Solutions2 Our Leadership Principles Merchants integrate with PayPal Consumers use PayPal for financial products Inclusion Innovation Collaboration Wellness to manage their business and services and shopping tools We Partner We Dare We Deliver We Care Checkout Processing Digital Wallets Merchant Services Be a Generate Know Do the customer enduring yourself & right thing champion impact each other Consumer Risk Management Financial Services & Fraud Protection P2P Bill Pay Payouts Choose Never Work as Learn Savings Credit & inclusion stand still one team every day Giving Debit Cards Crypto Shopping and Trust each Create Be Build Rewards other simplicity & transparent the next efficiency generation Rewards Loyalty Deals 1 2 Unless otherwise expressly stated or the context otherwise requires, references to “we,” “our,” “us,” “the Company,” or “PayPal” refer to PayPal Holdings, Inc. and its consolidated subsidiaries. Our combined payment solutions comprise our proprietary payment platform.
2022 Global Impact Report | PayPal Page 3 Page 5